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Our top priority is providing value to members. Your Member Services team is here to ensure you maximize your ACS member benefits, participate in College activities, and engage with your ACS colleagues. It's all here.

Become a Member
Become a member and receive career-enhancing benefits

Our top priority is providing value to members. Your Member Services team is here to ensure you maximize your ACS member benefits, participate in College activities, and engage with your ACS colleagues. It's all here.

Become a Member
ACS
Quality Programs

Frequently Asked Questions about the Commission on Cancer

General Information

What is QPort?

The Quality Portal (QPort) is a standard online system for managing accreditation program activities.

What is the Pre-Review Questionnaire?

The Pre-Review Questionnaire (PRQ) is the application that provides necessary information and documentation for site reviewers to assess compliance with the standards. The PRQ must be completed and submitted by programs, with all appropriate documents uploaded, 60 calendar days before the confirmed site visit. The PRQ will only be accessible to programs beginning in the Fall before the year of the site visit. The PRQ will not be available during non-site visit years. The PRQ is accessed by programs in the Quality Portal.

What is CAnswer Forum?

CAnswer Forum is an interactive, virtual bulletin board designed as an open forum to provide guidance and answer questions regarding Optimal Resources for Cancer Care (2020 Standards). It can also be used for networking and discussion of accreditation standards, cancer data collection and cancer staging, and other relevant topics. Users may ask questions and search topics and must complete a one-time registration where they will create a username and password to access the forum.

Is network accreditation available for CoC?

Yes, network accreditation is available for facilities belonging to an organization that owns a group of facilities offering integrated and comprehensive cancer care services and is overseen by a centralized governance structure/board and CEO. Questions regarding networks can be sent via email to coc@facs.org with “Network questions” in the subject line. 

If my program withdrew from the accreditation process or our accreditation lapsed, do I submit a new program application?

Yes. If your program is not currently accredited, a new program application must be submitted after one full calendar year. For example, if a withdrawal or a Not Accredited award occurs in 2026, a new application cannot be submitted until 2028.

Where can I find more information regarding the accreditation process for renewal programs?

Information about reaccreditation processes may be found in the Resources section of the Quality Portal.

Are there specific requirements for compliance with the standards based on my cancer program category?

Specific requirements for compliance based on your cancer program category can be found under the Specifications by Category section, in the back of the standards manual. 

Where can I find more information regarding the accreditation process for new programs?

The accreditation process for new programs can be found on the Accreditation page on the CoC website.

New Programs and Applicants

What is considered a new program/applicant?

A program that has never been accredited or a previously accredited program whose accreditation lapsed or withdrew from the accreditation process.

Does a program reapplying for accreditation receive a new Company ID or does all company information remain the same?

The Company ID for a program reapplying for accreditation will remain the same. If any information has changed since its previous accreditation, your program can submit a Site Information Change Request or update the site profile in QPort.

Are the templates, resources, and tools available during the initial stages of building a new cancer program? When will these become available to programs?

No, these will not be available until after the program has paid the initial accreditation fee and received full access to QPort. However, programs may purchase the CoC Optimal Resources for Cancer Care Gap Analysis Tool, which provides access to many resources and all required templates for the accreditation process. 

Are there any resources available to prepare for the new application process?
Is there an application fee?

No, there is no application fee to apply for accreditation. However, programs are billed the annual accreditation fee upon application.

Is the initial accreditation fee the same as the annual accreditation?

The initial accreditation fee for a new program is the same as the current annual accreditation fee. However, there is a $1,000 fee for an in-person site visit.

What is the annual accreditation fee?

Current fees may be requested by emailing coc@facs.org with “Accreditation fees” in the subject line.

How long do we have to request a site visit after submission of the application?

Programs should be prepared to be visited within 6 months of the approval of the application. Applications should not be submitted until the program has a calendar year of compliance.

Who can I contact if I have questions regarding the new program application process?

Questions may be sent to coc@facs.org with “New program application/questions” in the subject line.

Initial Site Visit

Can the initial site visit be a virtual site visit?

No, all initial site visits must be in person.

What is the deadline for an application to be submitted if we want an initial site visit the same calendar year?

Applications must be submitted by June 30 to have an initial site visit scheduled in the same year.

When will we have the Quality Portal option to submit preferred site visit dates?

Once the initial application fee has been processed, programs will receive notification that full access to QPort has been granted and four preferred site visit dates can be submitted at that time.

What timeframe of medical records will be reviewed for our initial site visit?

The initial site visit will review cancer cases for patients who underwent procedures for Standards 5.3 through 5.8 at the program within the last calendar year.

Are there any exempt standards for programs undergoing an initial site visit?

Specifications for programs undergoing an initial site visit, including any exempt standards, may be found under the Specifications by Category section in the back of the standards manual. 

What happens if my site is found non-compliant during the site review?

Before Accredited status is granted, corrective action must be completed for any non-compliant standards noted in the accreditation report. Programs undergoing an initial site review that have five (5) or more non-compliant standards will be rated Not Accredited and will need to reapply after 1 calendar year.

What are the expectations for National Cancer Database (NCDB) submissions once we have completed the initial site visit and been awarded accreditation?

Monthly submissions to the Rapid Cancer Reporting System must begin within 30 days of the notification of Accredited status and must include two years’ worth of abstracted data. Refer to the National Cancer Database for more information as you prepare for submissions.

What is Rapid Cancer Reporting System (RCRS)?

Rapid Cancer Reporting System (RCRS) is the single source of data submission for all CoC-accredited hospital registries. RCRS is the source of both historical and real-time data used to assess quality measure performance. A case log report and alerts summaries assist registries with data quality efforts and treatment follow up. Additional information will be provided after your program obtains accreditation.