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Become a member and receive career-enhancing benefits
Our top priority is providing value to members. Your Member Services team is here to ensure you maximize your ACS member benefits, participate in College activities, and engage with your ACS colleagues. It's all here.
Volunteers Are Needed to Fill Gaps in US Surgical Care
Theresa L. Chin, MD, MPH, FACS, Donald D. Chang, MD, PhD, Sandra Freiwald, MD, FACS, Jodie Roure, JD, PhD, and Girma Tefera, MD, FACS
June 10, 2025
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The US often is hailed as the land of opportunity. We pride ourselves on the “American Dream,” where hard work can transform humble beginnings into success and financial freedom. Yet, this hopeful narrative obscures a harsher reality, where ordinary American citizens struggle to gain access to healthcare, particularly surgical care. Many readers of the ACS Bulletin likely will have encountered an uninsured patient in the emergency room who requires surgical follow-up but lacks resources and cannot be scheduled for an outpatient case.
Ensuring access to surgical care for uninsured patients is not only a moral imperative but also a benefit to the broader community. Several studies have highlighted the financial advantages of outpatient procedures such as herniorrhaphy and cholecystectomy. The benefits include reduced emergency room and urgent care visits, avoidance of emergent surgeries resulting from disease progression, and faster returns to productivity. Together, these factors contribute to significant economic gains for the communities involved. Moreover, volunteering and giving back can help combat physician burnout—an epidemic that is escalating in our medical communities.
A quick online search for surgeon volunteer opportunities reveals the scarcity of domestic surgical volunteer roles, while in contrast, numerous opportunities exist to participate in surgical mission trips abroad.
Taking these realities into account, why is it so challenging to help those in need of surgical care within our country? The short answer is: it’s complicated.
Street medicine teams aim to provide medical and social services directly to people experiencing unsheltered homelessness.
Challenges of Domestic Surgical Volunteerism
There are barriers within the US healthcare system that limit the ability of organizations and individuals to provide surgical care to the uninsured and underinsured. Outpatient surgical consultation is considered specialty care and often requires prior authorization from insurers, including Medicaid. Furthermore, where these patients receive care also is limited and often dictated by insurers.
While the government has provided various ways to assist citizens with access to healthcare, via Medicare and the Affordable Care Act, for example, the US healthcare system remains fragmented and difficult to navigate, particularly for those with poor medical literacy, language barriers, and geographical or transportation challenges.
Medical insurance premiums also are expensive, particularly for small business owners who may not have employee-subsidized premiums, leaving people to choose whether or not to pay for medical insurance coverage.
When uninsured patients have surgical emergencies, they often have nowhere to turn other than emergency departments. It is not uncommon for marginalized populations and uninsured individuals to present to emergency departments with diagnoses requiring urgent or emergent surgery, including but not limited to strangulated hernias or undiagnosed cancers that have perforated.
In these situations, emergency Medicaid reimburses hospitals for procedures needed to treat life-threatening conditions but does not cover outpatient surgeries—an apparent flaw, considering that emergency surgeries often are more costly and resource-intensive than outpatient scheduled procedures.
The question of hospital costs and payment further complicates matters. Many healthcare systems separate professional and facility fees. In other words, even if a surgeon is willing to donate their time to perform an operation, the surgery center or hospital also must be willing to donate resources, including medications, supplies, OR availability, not to mention staff, such as anesthesia providers, OR nurses, scrub technicians, a pathologist to evaluate specimens, and perioperative personnel. The question remains, however, as to how costs are covered if postoperative complications arise.
Credentialing and licensing present another challenge. If a surgeon wants to volunteer outside their community or health system, would their credentials to perform surgery be recognized?
Currently, there is no solution to this issue across state lines, as licensing in one state is not recognized in another—a significant barrier that fundamentally disrupts efforts to collaborate and direct care to communities in need of surgeons. This circumstance also limits the ability for surgeons to volunteer in the event of a disaster as was demonstrated during COVID-19. Moreover, liability insurance is a necessity for surgeons and an additional barrier to domestic volunteerism.
Beyond hospital administration and licensing barriers, uninsured patients often are apprehensive about interacting with the healthcare system, a reality that is exacerbated by public objections toward using resources for noncitizens. Nonetheless, care must be provided, and resources must be used when patients present to safety net hospitals for urgent and emergent care.
Dr. Sandra Freiwald provides wound care to a patient in Puerto Rico.
Parallels of Domestic and International Volunteerism
International surgical volunteerism often is compared to domestic surgical volunteerism, but they are, in fact, quite different and face varying challenges with unique metrics for success.
Similar to international volunteerism, domestic resources for surgical care of the uninsured and underinsured are limited. Many domestic patients are unable to access surgical care without a visit to the emergency department, and even there, they may only receive surgical services deemed to be urgent or emergent. For example, a patient with a large symptomatic reducible hernia may not be able to have a repair unless the hernia becomes strangulated.
Evidence shows that emergent operations are at higher risk for complications and longer lengths of stay, contributing to longer time away from work in an already under-resourced population. Furthermore, there may be geographical barriers for patients needing surgical care, including lack of transportation. Street medicine programs that address this barrier and meet patients where they are located can address nonoperative surgical issues, such as chronic wounds.
Differences between domestic volunteerism and international volunteerism can include less travel time and money to treat an unserved population. Surgeons can volunteer domestically for a few hours or on a Saturday morning rather than blocking a week (or more) and closing clinics and ORs, which can affect revenue or work relative value unit productivity.
Additionally, domestic volunteerism can build relationships and connections to the local community, giving a volunteer a different sense of purpose. And in some situations, this kind of work could even lead to referrals for patients with insurance.
Success Stories of Domestic Surgical Volunteerism
Relatively well-established primary care clinics can serve as essential resources for referring patients for surgical evaluation. For example, Federally Qualified Health Centers (FQHCs) were established to manage chronic diseases such as diabetes and hypertension in underserved populations. Additionally, many states benefit from a dedicated and passionate volunteer community of primary care providers. These include medical student-run preventive care initiatives, volunteer-driven outpatient clinics, and street medicine teams such as those in Detroit, Michigan, Orange County, California, and Nashville, Tennessee that directly engage with unhoused patients in their communities. These providers and clinics play a vital role in identifying and referring individuals for surgical care.
However, significant challenges persist in obtaining the necessary preoperative work-up, a process that can include lab tests, interpreters, healthcare navigators, and radiology imaging. With this in mind, the reality is such that these logistical hurdles often are easier to address than the more complex issue of securing access to an OR.
Perhaps most impressive are the various success stories of “free surgery” clinics in the US. A variety of programs have been created, including some modeled after the “Surgery on Sunday” program that originated in Louisville, Kentucky. Similar programs exist in the California Bay Area and in Salt Lake City, Utah.
There also are student-run, free clinics that are starting to address surgical care. One of the early domestic surgical programs was created by the ACS in partnership with Puerto Rico’s Secretary of Health, Rafael Rodríguez-Mercado, MD, FACS, along with the national nonprofit HMARIA, Inc., local FQHCs, and other community partners. This initiative offered free surgeries to underserved, uninsured populations, setting a precedent for what is possible, though it ceased operation during the COVID-19 pandemic.
Dr. Theresa Chin works with a street medicine team.
The Center for Surgical Health at the University of Pennsylvania in Philadelphia helps uninsured and underinsured patients navigate the healthcare system and provides scheduling services for outpatient surgery. In Orange County, California, the Lestonnac Free Clinic partnered with an ambulatory surgery center for free surgery days and is now building an outpatient surgery center for procedures performed under anesthesia for the uninsured and underinsured.
Some programs support domestic surgical volunteerism outside of the OR. Pipeline programs such as the Health Career Collaborative and HMARIA expose high school students in lower-income areas to the medical and surgical field as a potential career pathway, offering surgeon engagement opportunities for as little as an hour a month.
With the evolution of virtual educational opportunities, surgeons can virtually engage with students and residents across the country, including Puerto Rico. Additionally, surgeons can work in the local community with advocacy and violence intervention programs.
Within the domestic subcommittee of the ACS Health Outreach Program for Equity in Global Surgery (A.C.S. H.O.P.E.), the aim is to leverage the College’s network to support access to high-quality surgical services for all patients in need domestically while simultaneously enhancing surgical care at the local level. Indeed, many of the subcommittee members have been instrumental in founding some of the domestic volunteer initiatives.
The Health Career Collaborative joined forces with Stanford University to launch a collaboration between East Palo Alto Academy High School and Eastside College Preparatory School in California.
As the US healthcare system landscape continues to evolve, the need for equitable access to surgery and perioperative care remains. Providing access to surgical care for underserved domestic populations is essential for reducing care gaps in the US healthcare system, while also re-energizing physicians to address issues related to burnout.
If you’re interested in getting involved or know of free or discounted clinics in your area, reach out to acshope@facs.org. Help us share and grow these efforts within the ACS community.
Dr. Theresa Chin is a board-certified surgeon at University of California Irvine Health, specializing in emergency, burn, trauma, and critical care surgery. Her research focuses on improving outcomes in surgical patients and addressing health disparities.
Bibliography
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Metzger T, Nguyen N, Le H, Havo D, et al. Does volunteering decrease burnout? Healthcare professional and student perspectives on burnout and volunteering. Front Public Health. 2024;12:1387494.
Park FS, Pang JC, Yang CD, Breziner D, et al. Surgical care through a community free clinic-ambulatory surgical center partnership. Am Surg. 2024;90(12):3193-3200.
Schelbar N, Eshete R, Nies K, Winfield RD. The creation of a free outpatient surgical clinic: A descriptive report. Journal of Student-Run Clinic. October 12, 2024. Available at: https://journalsrc.org/index.php/jsrc/article/view/450/295. Accessed April 25, 2025.