Review ACS Well-Being Resources that Help You Respond to Adverse Patient Events

Surgical complications and adverse events are part of the reality of practicing medicine—but the emotional toll they take is often invisible and unspoken. For many surgeons, the aftermath of a difficult case or a lawsuit can feel isolating, overwhelming, and deeply personal. 

In a recent ACS webinar, “When Things Go Wrong, Who Can I Talk To?,” Jo Shapiro, MD, FACS, Julia Witzke, DO, MHA, and Sharon L. Stein, MD, FACS, shared powerful insights on the importance of peer support, emotional resilience, and the need for cultural change in how we respond to these moments.

“We are trained to be strong, but strength also means knowing when to reach out,” Dr. Shapiro said. 

There are some actions you can take, even today, when responding to an adverse patient event: 

• Reach out: You’re not alone. Whether it’s a colleague, a peer support program, or a confidential resource, making a connection can help process a difficult situation. 

• Reflect: Give yourself permission to process the emotional impact. Journaling, talking, or even quiet time can help. 
• Support others: If you notice a colleague struggling, a simple “How are you doing?” can open the door to healing. 

Colleague Connection  

Make sure to take advantage of the ACS Colleague Connection, an exclusive membership benefit for ACS members that offers peer support to seek guidance from trained Fellows who have experience in patient care, practice management, education, wellness, and other areas related to surgical practice.