Institution Name: Navicent Health/Mercer University SOM
Submitter Name: William M. Thompson, Jr., MD, Associate Professor of Surgery, and Casey Hawes, MD, Surgery Resident
Name of Case Study: Revamped Colon Protocol to Include Comprehensive Order Sets and High Compliance Can Decrease Colon SSI
Surgical site infection (SSI) in colon surgery has been identified as a significant cause of morbidity and mortality in surgical patients. When outcomes were measured, SSI rates often were in the range of 10 to 20 percent, even at prestigious, high-volume institutions.1 Mandatory reporting of colon SSI rates ensued and financial penalties have been levied for outlier institutions.2 Enhanced Recovery after Surgery (ERAS) protocols were developed initially to decrease length of stay (LOS), but ultimately to lower SSI. The extent of the protocols and the compliance required to obtain optimal results is not clear.
At our institution we initiated a colon ERAS protocol in 2014 with limited elements and moderate compliance but saw a decrease in our colon SSI. After one year we saw a sharp spike in SSI, and an extensive root cause analysis (RCA) and examination of individual surgeon factors and other retrospective review was unable to identify a cause or decrease the incidence. We then implemented an extensive, evidence-based pre-op, day-of-surgery, and post-op colon protocol with mandatory compliance. This protocol resulted in a rapid decline in our colon SSI.
Our hospital is a 637-bed public/private facility affiliated with Mercer SOM. It is a teaching hospital with an associated Level 1 trauma center, and it serves as a tertiary referral center for much of middle and south Georgia.
Our hospital has had a quality department with infection surveillance programs for many years, and we have been an ACS NSQIP participant for nearly a decade.
A committee was formed with leadership being the ACS NSQIP surgeon champion and nurse. The membership consisted of several other surgeons; the infection control nurse; nurse leadership from the operating room, the pre-op clinic, and the dedicated post-op ward; anesthesia; and representatives from information technology (IT), pharmacy, and nutrition services. An extensive search of the literature was performed, and elements felt to improve outcomes in colon surgery were included. Order sets for the pre-op setting, the day of surgery/ anesthesia setting, and the post-op setting were designed to be comprehensive, and all entities were tasked with being compliant. In particular, all surgeons
were brought together for discussion and education on the order sets, and after much deliberation there was consent to use them in spite of some disagreement regarding some of the elements.
The IT department developed three order sets. The surgical team, including doctors, nurses, and office personnel were educated in the order sets. A colon navigator nurse was utilized to guide patients through all three phases and ensure compliance.
Our go-live date was May 2017.
Existing office staff, nurses at all levels of care, and anesthesia/surgeon involvement was required. The only new position was the colon navigator nurse who was already employed, but administration committed her to our program at 1/2 FTE.
Colon SSI dropped from 11.3 percent in the preceding 15 months to 2.1 percent in the subsequent nine months. ACS NSQIP raw data showed a 50 percent decrease in mortality, wound occurrence, septic shock, unplanned intubations, and vent > 48 hours in our colon surgery patients.
At implementation, office nurses and surgery residents were not consistent with the pre-op arm of the protocol, and the in-patient electronic medical record did not communicate with out-patient electronic medical record (EMR), causing problems with compliance. This problem was addressed with extensive education of office staff and surgery residents. The IT department provided a means of communication between the two EMR systems.
Initially, some patients were not compliant with colon prep orders and immunonutrition even though they had been given instruction. Our colon nurse navigator was able to ensure compliance by phone communication instructions in the week prior to the surgery.
Total cost for patients with SSI was twice that of patients with no infection, and LOS was twice as long for patients with SSI compared with those without. Estimated cost savings after implementation of our protocol is $750,000.
An out of control colon SSI rate got the attention of all stakeholders and provided the impetus to develop and implement such a comprehensive protocol and insure compliance.
Our colon navigator is critical in ongoing real time compliance and addressing anomalies in the system with any element in the protocol. IT has built in methods to monitor compliance rates with elements to identify individual non-compliance.
Drover JW, et al. Pre-operative use of Arginine supplemented diets. J Am Coll Surg. 2011;212(3):385-399.
Gibson W, et al. Implementing a Colorectal Bundle in a Multi-Hospital Collaborative. Tennessee Surgical Quality Collaborative.
Hennessey DB, et al. Pre-operative Hypoalbuminemia is an Independent Risk Factor for the Development of SSI Following GI Surgery. Ann Surg. 2010;252(2):325-329.
Qadan M, et al. Pre-operative Supplemental Oxygen Therapy in SSI: A Meta-Analysis of Randomized Controlled Trials. Archives Surg. 2009 April;144(4):359-366.
Strong for Surgery. American College of Surgeons. Available at: www.facs.org/strongforsurgery. Accessed June 27, 2018.