ACS Quality Grand Rounds is a series of 60-minute webinars that hosts an ACS Quality site to share their quality improvement projects and lessons learned. Currently, Grand Rounds is for participants of NSQIP, MBSAQIP, and Pediatric NSQIP, however everyone is welcome to join the webinar. Each session creates space for practical discussion, collaboration, and shared learning across programs and institutions.
September 2025 — The first webinar in this series features the Post-Operative Discharge Support Service (PODSS) program from Queensland Health in Australia. PODSS is a nurse-led telehealth initiative that helps reduce unnecessary emergency department visits, improves access to specialist care, and strengthens both patient and provider satisfaction. Members of the PODSS team will share their experience developing and implementing the program, as well as lessons learned and future plans.
Please follow the linked instructions to view the PODSS webinar recording and claim your credit.
November 2025 — The second webinar in this series features Fraser Health as they take us on a deep dive into their ongoing journey toward surgical quality improvement. In this session, members of Fraser Health will share how they’ve identified key areas for improvement, leveraged data to uncover insights, implemented targeted actions in response to their findings, and fostered a culture of continuous quality improvement across their surgical departments.
Please follow the linked instructions to view the Fraser Health webinar recording and claim your credit.
January 2026 — In this session, Christiana Care leaders will share how they are transforming communication, accessibility, and cultural connection for non-English-speaking patients, offering a model for patient-centered care that can be applied across healthcare systems. Learn how thoughtful strategies and culturally informed approaches are improving engagement and outcomes for diverse patient populations.
Register for January 26, 2026 webinar
By attending the webinar, you can earn 1.0 contact hour of CME/CNE credit, making ACS Quality Grand Rounds a meaningful way to grow your knowledge, explore innovative QI approaches, and stay current with continuing education requirements.
If you are interested in presenting in an upcoming ACS Quality Ground Rounds, access the link below and fill out the interest form.
For questions about the webinar series please contact the ACS Clinical Support Team at clinicalsupport@acsnsqip.org.