American College Of Surgeons - Inspiring Quality: Highest Standards, Better Outcomes

Managing Microaggressions: What to Do When It Gets Personal Webinar

(Recorded on April 15, 2021)

Hosted by the American College of Surgeons (ACS) Surgeon Well-Being Program, ACS' Committee on Diversity Issues, International Relations Committee, and Women in Surgery Committee.

Microaggressions are behaviors, speech, or actions that subtly and usually unconsciously or unintentionally express a prejudiced attitude towards an individual of a minority group.* Research shows that continued exposure to microaggressions in the workplace causes decreased performance, heightened stress response, loss of sense of confidence and well-being, and poor overall health in the long term. Microaggressions can impact the eight dimensions of well-being. Learning to identify, manage, and cope with microaggressions is important for all surgeons throughout their entire careers.

A panel of experts explores the relationship between microaggressions and surgeon well-being over the course of two webinars. In Part 1, a panel of speakers discusses various types of microaggressions, how microaggressions affect many populations both nationally and internationally, the cumulative effect of microaggressions, and gives an introduction to management and coping strategies. The second webinar will discuss the management and coping strategies when facing microaggressions as the receiver and upstander.

Watch the recording of Part 1


Laurel C. Soot, MD, FACS

Laurel C. Soot, MD, FACS
Assistant vice president, Medical Management for Health Care Services, Providence Health Plan

Dr. Soot currently serves full time as the assistant vice president of Medical Management for Health Care Services within the Providence Health Plan, OR. She graduated from the University of Washington Medical School and completed her general surgery internship and residency at Oregon Health Sciences University (OHSU). During her time in active surgical practice, she was a clinical associate professor in surgery at OHSU and Providence Regional Medical director of breast health, and the executive vice president of The Oregon Clinic. Dr. Soot now serves as courtesy staff at Providence Portland and Providence St. Vincent Medical Centers. Dr. Soot has authored numerous publications, been involved in clinical research, and has held multiple leadership positions within the ACS, The Oregon Clinic, and the Providence St. Joseph Health system. Her positions within the ACS have included Governor Oregon ACS, Advisory Council of General Surgery and Chair of the Young Fellows Association. Dr. Soot is also actively involved with advocacy and health care reform at the state and the national levels.

Linda K. Barry, MD, MPH, FACS

Linda K. Barry, MD, MPH, FACS
Associate professor of surgery and director of multicultural and community affairs, University of Connecticut School of Medicine

Linda K. Barry, MD, FACS, is an associate professor of surgery and director of multicultural and community affairs at University of Connecticut School of Medicine. She is a board-certified liver and pancreas surgeon with a unique background in both clinical and basic science research. Dr. Barry focuses her work as director of multicultural and community affairs on initiatives to promote diversity among students, residents, and faculty. She also facilitates community-based opportunities to address health disparities via mentored experiences and research. Throughout her career, she has been dedicated to mentoring and recruiting both underrepresented and women students into medicine and the field of Surgery which resulted in the establishment of the Young Innovative Investigator Program to address the shortage of minority scientists. Dr. Barry’s profession experience and life’s work focuses on addressing health disparities in health care delivery and research and community engagement initiatives that promote health and well-being of the underserved populations around the U.S. and within the Greater Hartford region. She is a member of the Editorial Board for the Journal of Racial and Ethnic Health Disparities and holds membership and executive positions with several Connecticut-based alliance, foundations, and state councils focused on programs and projects addressing health disparities.

Dr. Barry holds a BA from Yale University, New Haven, CT, in psychobiology; a medical degree from Cornell University Medical College, New York; and a masters in public health from Columbia University School of Public Health.

Amelia Grover, MD, FACS

Amelia Grover, MD, FACS
Professor of surgery, Virginia Commonwealth University

Dr. Grover is a professor of surgery at Virginia Commonwealth University (VCU) in Richmond. She is also the medical director for the Endocrine Tumor Multidisciplinary Program and chair of the surgery department Committee for Development, Engagement and Wellness, associate chair for faculty development for the department of surgery, and director of professionalism, engagement and wellness for the School of Medicine at VCU. Dr. Grover is trained in surgical oncology and specializes in breast and endocrine surgery. She is passionate about resident and faculty talent development and engagement and services as the of its workforce. She believes that a diverse workforce will be better suited for solving issues of health care disparity and creating innovative answers to the challenges we face.

Dr. Grover graduated from Barnard College-Columbia, New York, NY, and obtained her medical degree from Wayne State University, Detroit, MI. She completed an internship and residency at William Beaumont Hospital. Dr. Grover was a surgical oncology fellow at the National Cancer Institute-National Institutes of Health, Bethesda, MD. Dr. Grover is an active member of the ACS and is Chair of the ACS Committee on Diversity Issues.

Christine Lai, MBBS, DDU, FRACS, FACS

Christine Lai, MBBS, DDU, FRACS, FACS
Senior staff specialist, breast endocrine unit, The Queen Elizabeth Hospital

Dr. Lai is a senior staff specialist on the breast endocrine unit at The Queen Elizabeth Hospital, Adelaide, South Australia. She also is the hospital supervisor of general surgical training and a senior clinical lecturer of The University of Adelaide.

In addition, Dr. Lai serves on multiple national and state level committees within the Royal Australasian College of Surgeons (RACS). She is a fellowship-elected councillor on the bi-national RACS Council (Board of Directors), Deputy Treasurer of RACS, Chairperson of Women in Surgery Committee, and a past chair of the Younger Fellows Committee. She has been involved with championing the RACS Building Respect and Improving Cultural Safety campaigns and Diversity and Inclusion Plan, as well as chairing the Foundation Skills for Surgical Educators course working group.

Heena Santry, MD, FACS

Heena Santry, MD, FACS
Acute care surgeon and health services researcher, Ohio State University College of Medicine and Wexner Medical Center

Dr. Santry is an acute care surgeon and health services researcher. She is an associate professor with tenure, vice-chair for Health Services Research, and founding director of the Center for Surgical Health Assessment, Research and Policy (SHARP) in the department of surgery at the Ohio State University College of Medicine and Wexner Medical Center in Columbus.

Dr. Santry utilizes qualitative research, survey research, epidemiology, and geographic information systems to study emergency general surgery care delivery and outcomes with a focus on socioeconomic disparities and vulnerable populations. Her work has been funded by the NIH, PCORI, and AHRQ. She is passionate about diversity, inclusion, and professional equity as well. As a health care leader, she strives to help health systems, providers, and researchers ensure high-quality health care, promote health equity, foster diverse and inclusive teams, and empower meaningful personal and professional lives. In her free time, Dr. Santry enjoys snuggling with her two lap dogs, being a spectator for her children's excessive extracurricular activities, running half marathons, hosting last minute parties, and pretending to be crafty. Dr. Santry is a member of the ACS Committee on Diversity Issues.


†Pascoe EA, Smart Richman L. Perceived discrimination and health: a meta-analytic review. Psychol Bull. 2009;135(4):531-554. doi:10.1037/a0016059