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Case Study

Rural Hospital Rethinks Pain Management to Protect Seniors from Delirium

Jasdeep Sethi, Zarrah Ling, Lazlow Green, and Michael Lisi, MD, FACS

February 4, 2026

A 68-year-old patient arrived with her family to Collingwood General & Marine Hospital (CGMH) in Ontario, Canada, for a long-expected hip surgery—her family anticipated an easy recovery. Instead, the patient was bedbound for 3 days in the hospital after the procedure; she was agitated and screaming at her nurses.

The patient was experiencing postoperative delirium, a complication after surgery that causes a temporary loss of awareness affecting thousands of older surgical patients every year. The condition is precipitated by a combination of factors, including the use of pain medications given during hospital admission as well as a patient’s cognitive baseline going into surgery. Postoperative delirium can derail rehabilitation, increase the risk of falls, and even lead to death.

Fortunately, surgeons at CGMH are sounding the alarm about this acute condition with strategies that address the problem at its root.

Growing Problem in Rural Hospitals

CGMH is an 84-bed hospital serving 73,000 residents living in the south Georgian Bay community. The hospital offers general surgery, an intensive care unit, and several medical and surgical specialty services.

The surgical team conducted a medication audit reviewing every case of delirium that occurred after surgery at CGMH between 2021 and 2025. Among the 64 patients who developed delirium in this time period, the average age was 82, and the youngest was 56. 

The audit identified medications that were used, patients who were at highest risk, and how healthcare provider prescribing behavior may have contributed to the problem.

“We are seeing a greater trend of patients experiencing delirium following their surgery,” said Michael Lisi, MD, FACS, chief of staff at CGMH. “Although there are multiple factors that precipitate this condition, we can optimize the right determinants in order to reduce the risk.”

Typical Patient: Older, Frailer, and Recovering from Hip Surgery

Delirium became increasingly recognized and studied from the late 1970s through the 1990s as diagnostic criteria and clinical awareness improved. It is now well established that delirium is a frequent complication after orthopaedic surgery, particularly following hip fracture repair in older adults. In these patients, delirium occurs far more often than after elective procedures and reflects the combined effects of acute injury, surgery, and pre-existing vulnerability—factors commonly encountered in rural hospital admissions.

“Patients who are older and frail are the ones we have to watch out for,” explained Dr. Lisi. “They often come in with dementia, poor kidney function, or chronic illnesses that make them more sensitive to medications and anaesthesia.”

As expected, the study showed 58% of the cohort had pre-existing dementia, and 20% had chronic kidney disease, both conditions known to reduce the brain’s ability to tolerate surgical stress and sedative medications.

Medication Classes Administered Pre-Delirium

Hard Look at Clinician Prescribing Habits

The most striking finding involved medication use even before delirium began, including benzodiazepines, prokinetics, analgesic and antipyretic opiate agonists, antidepressants, and others.

Hospital records also revealed:

  • More than 320 opioid doses were administered before onset of delirium.
  • More than 50 benzodiazepine orders were documented.
  • Hydromorphone was prescribed frequently, often every 1–3 hours.
  • Lorazepam was the most commonly used benzodiazepine, sometimes at high doses.

Opioids and benzodiazepines are standard agents that are prescribed in postoperative care, especially for pain and agitation. But in older adults, these medications carry well-established risks. Both drug classes can cause sedation, disrupt sleep–wake cycles, and interfere with the brain’s delicate neurotransmitter systems—creating the perfect environment for delirium to develop.

Typically, healthcare providers are aware of these risks, however in smaller hospitals like CGMH, the default approach is to treat the pain with the necessary medications as it presents.

Ramifications of Postoperative Delirium

While most patients recovered from postoperative delirium, the consequences were often serious. Ten patients died or were transitioned to end-of-life care during the same admission. In nine out of 10 of those patients, there was an existing history of dementia or history of alcohol misuse, two proven predictors of poor delirium outcomes.

Delirium is not simply a transient problem while the patient is in the hospital. This condition may reduce cognitive baseline for these patients even after discharge.

Lessons Learned from Rural Hospitals

Among rural communities, including Collingwood, Meaford, and Owen Sound (in southern Ontario, Canada), surgical patients undergoing significant operations, including hip replacements and emergency surgeries, often require careful selection and monitoring.

While larger tertiary centers often have geriatric teams, including dedicated delirium specialists and sophisticated monitoring tools, smaller hospitals rarely have access to these resources. Instead, in these settings, delirium prevention is predicated on simple but resource-intensive strategies:

  • Monitoring hydration, pain, and sensory needs
  • Frequent mobilization
  • Avoiding unnecessary psychoactive medications
  • Minimizing night-time disturbances
  • Preoperative screening for cognitive impairment

“Preventing delirium in our patients requires a collaborative effort with health staff at every level,” said Dr. Lisi.

Shifting Culture from Sedation to Prevention

The audit at CGMH has inspired conversations about improving prescribing habits among clinicians. The findings support what major geriatric guidelines have long recommended: opioids and benzodiazepines should be used cautiously in consideration of a patient’s age, frailty, and comorbidities to help avoid placing them at higher risk of delirium.

CGMH administrators are now exploring the following options:

  • Reviewing policies for opioid and benzodiazepines medications
  • Improving documentation and early recognition of delirium postoperatively
  • Developing pain control protocols that minimize the reliance on benzodiazepines
  • Offering preoperative cognitive screening for all older adults
  • Standardized delirium prevention checklists for nursing staff

There is a new culture shift at CGMH, one that is proactive and driven by data to reduce delirium rates and hospital length of stay.

“This is not just an academic exercise,” said Dr. Lisi. “These are real patients whose lives are disrupted by a preventable condition. If we can reduce delirium, even by a small percentage, that is a win for families, staff, and the health system.”

The patient mentioned earlier in this article eventually recovered and was safely discharged home, but her daughter said the experience has changed the family’s perspective about surgery.

With an aging patient population and challenges related to resource availability in rural and regional health centers, CGMH’s medication audit suggests that postoperative delirium is preventable and can be mitigated with collaboration between families, healthcare providers, and supportive healthcare system policy.


Jasdeep Sethi is a medical intern at Flinders Medical Centre in Adelaide, Australia. His academic interests include general surgery and improving healthcare systems through quality improvement initiatives.