As a part of ongoing efforts to improve and expand resources for TQIP-participating centers, TQIP is launching a pilot for a peer coaching program. This new program aims to provide an additional resource to meet the needs of centers struggling to correct performance issues identified in the benchmark reports, particularly when those performance issues persist over time. Centers requesting such support will be matched with peer coaches from other TQIP centers that have demonstrated expertise in process improvement and, whenever possible, demonstrate good performance in the specific model and cohort in which coaching is requested. Over the course of this pilot, TQIP will collect general feedback, best practices, and lessons learned to determine the feasibility and scalability of an ongoing program to fulfill this goal.
The application process for coaches and for centers looking to be coached in this pilot was opened for Adult Level I and II Centers on November 3, 2021, and closed on December 1, 2021. All centers in the pilot will be expected to provide ongoing feedback, and may be asked to contribute to a compendium of performance improvement case studies, so that others may also learn from their experience. Please download the TQIP Coaching Guidelines below for additional information about what is expected from each center during the coaching pilot.
You should consider applying to the TQIP Coaching Pilot for coaching or as a coach if your center meets the following criteria:
- Level I or II Trauma center that has received at least six consecutive TQIP Reports.
- Coach applicants only: Cannot have received any exclusions from risk-adjusted models for their most recent six reports
- Actively used Trauma Performance Improvement plan
- Coach applicants only: Must have concurrent registry and performance improvement
- Able to demonstrate at least four detailed report-related drilldown exercises within the past four years
- Trauma staff must regularly participate in TQIP educational activities
- Applicants to be coached only: Ability to provide a secure platform for meetings and sharing of documentation with your coach if sensitive materials are being shared.
The coaching pilot has now launched! Please email TraumaQuality@facs.org with any questions about this program.
