American College Of Surgeons - Inspiring Quality: Highest Standards, Better Outcomes

Step 4: Implementation

Create a Programmatic Structure with Appropriate Expertise to Effectively Deliver the Intervention

Building the Team

  • Program Administration
    • Program Executive Director—Typically a Trauma Surgeon or Emergency Medicine Physician.
    • Program Manager—Typically the Injury Prevention Coordinator. In new programs, this position is not absolutely essential if the Director has time.
  • Front-Line Staff, Case Managers, Intervention Specialists
    • Great candidates are often found working in a case management capacity at community based organizations.
    • Strongly consider panel interviews and involving people from the community in the process.
    • As the program grows, it is very useful to have a Supervising Case Manager.
    • New programs often have MOUs with community based organizations for the case management services. This allows for time to secure funding, demonstrate value, and build bridges to community.
    • It is quite important to have at least two Case Managers to start. A lone soldier is a very difficult feat!