Building a Strong Surgeon-Patient Relationship with Transparency

Presented by Alexander Langerman, MD, SM, FACS

This webinar will help surgeons to learn about the best ways to have conversations with patients and families on topics that many surgeons find difficult. These topics include disclosing errors or giving bad news, discussing surgical logistics including trainee participation, overlapping surgery and intraoperative consultations, and handling consent in situations of uncertainty such as novel techniques and innovative procedures.

Learning Objectives

• Develop a personal action plan for optimizing difficult conversations
• Recall best practices for disclosing errors and unexpected events
• Understand the key talking points and strategies for discussing surgical logistics and innovative procedures for which there is little known outcome data

More about Alexander Langerman

Alexander Langerman is a surgeon and researcher focusing on the intersection of data science and ethics in surgery. At Vanderbilt University Medical Center, Dr. Langerman directs the Program in Surgical Ethics at the Center for Biomedical Ethics and Society, and the Surgical Analytics Lab in the Institute for Surgery and Engineering. Dr. Langerman is also an affiliated scientist of the International Centre for Surgical Safety in Toronto, where he studies the ethics of the “OR Black Box” and surgical data recording. In addition to academic activities, Dr. Langerman maintains a busy clinical practice in head and neck surgical oncology and microvascular reconstruction. More details on Dr. Langerman can be found at alexanderlangerman.com, and he can be followed on Twitter via @Langermology.