American College Of Surgeons - Inspiring Quality: Highest Standards, Better Outcomes

Session Code: PS334
Title: The Disruptive Surgeon: A Costly Situation
Date and Time of Session: Wednesday, October 25: 4:15 pm - 5:45 pm
Location: San Diego Convention Center - Room: 20BC
Description: Professional relationships between surgeons and patients, surgeons and colleagues and staff are based on respect, honesty and accountability. Depending on circumstances and situations, most surgeons have experienced challenges to reacting in a professional manner and acknowledge that aberrations in conduct are just that. Regrettably, most of us have encountered surgeons for whom disruptive (= non-professional) behavior is a recurrent event. For a variety of reasons this behavior may be tolerated. This session will explore the issues involved including analysis of the resultant costs, why the behavior is tolerated, identifying strategies to address behaviors, create institutional expectations and educate individuals.
CME Credit Hours: 1.5
Webcast Package Available: Yes
Audio Package Available: Yes
Track:
Education / Outcomes & Safety (EDU), General Surgery (GEN)
Credit to Address Regulatory Mandates:
Patient safety
Sponsored By:
Board of Governors Physician Competency and Health Workgroup
Program Participants:
Moderator
Krista L. Kaups, MD, MSc, FACS
Co-Moderator
David Joseph Welsh, MD FACS
Speaker Introduction
Krista L. Kaups, MD, MSc, FACS
Speaker Introduction
David Joseph Welsh, MD FACS
Speaker Caring for the Patient, Caring for the Team, and Caring for Oneself
Larry H. Stevens, MD FACS
Speaker Surgeons Behaving Badly: Why It's Tolerated, and Why It Shouldn't Be
Amalia L. Cochran, MD, FACS
Speaker The Disruptive Physician: Perspective from the Chief of Staff
James E Bates, MD
Speaker Professional Behavior: Holding Ourselves and Each Other Accountable
Jo Shapiro, MD, FACS
Summary/Question and Answer