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SRGS: Selected Readings in General Sugery

Promoting Excellence in Surgical Care Through Education, Training, and Validation

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Division of Education > SRGS > Customer Service/FAQs

Customer Service/FAQs

CME FAQ

Subscriptions and Orders

How do I order a subscription?

Subscriptions can be ordered by contacting Customer Service at 800-631-0033 or online. Before ordering online, select “Login” from the orange navigation bar at top of page and enter your ACS username and password (the default password is your last name) or create a New User profile. Note: Ordering by phone or online requires prepayment with a credit card.

How many issues are published during an annual subscription?

There are eight issues published over a 12-month period. Please visit the Upcoming Issues page for a preview of future SRGS topics.

I ordered SRGS recently. When will I receive my first issue?

Delivery of your first print issue or CD can take up to eight weeks, depending on when your order was placed. If you placed an order within the first half of the month, your subscription will start the next month. Online Access subscriptions begin immediately with the current issue. Consult the SRGS home page for the current issue mail date.

Postal delivery dates vary depending on your location and internal distribution procedures. Most subscribers will receive their issue within a week after the mailing date, but delivery can take up to 14 days.

I ordered an SRGS Connect Online subscription, when will I receive a login username and password?

SRGS Connect subscribers receive a username and password by e-mail immediately after purchase. If you are a member of ACS, your username and password are the same as your ACS username and password (the default password is your last name).

How can I renew my subscription?

You will be sent a renewal notice approximately eight weeks before your subscription is set to expire. The first notice will be emailed to you if we have your email address on file. If you do not have an email address on file or it is undeliverable, you will be sent a renewal notice through the US Postal Service. If you are not receiving renewal notices by email and would like to, please send your email address to Lynanne Feilen.

Can I renew online?

Online renewal is encouraged. To renew online,

  1. Go to https://web4.facs.org/ebusiness/
  2. Select “Login” from the orange navigation bar at top of page.
  3. Enter your user ID and password
  4. Select “Customer Service,” then “Renew SRGS Subscription”

Do members of the American College of Surgeons (ACS) receive a free subscription or discount to SRGS?

ACS members do not receive a free subscription to SRGS as part of their membership, but, as with many other ACS products, members receive discounted pricing.

Can I "back start" a subscription with an issue that has already been published?

You cannot subscribe to an issue that has already been published. Subscriptions, including the CME option, start with the next issue (or the current issue if you have an online subscription). You can order back issues, but you cannot back order CME. For example, the CME test in a back issue might still be active, however, if your CME subscription dates do not correspond to the publication date of the issue in which the test appears, you cannot earn CME credit for that issue.

How do I purchase a back issue?

Back issues are based on availability. Send your request to srgs@facs.org or call 800-631-0033. Active subscribers to SRGS receive a discount on back issues. Nonsubscribers cannot preorder an issue that has yet to be published.

Can I print the full-text reprints from a CD or online?

Our licensing agreements with the publishers preclude offering this feature; therefore, the reprint PDF is intentionally locked. However, you are free to print the entire overview. Click on the citations on the bibliography page to access full-text reprints through PubMed if you would like a physical copy (most publishers charge a fee, but a medical library can provide a copy free of charge). We have flagged the free articles for your convenience.

 

Revised November 3, 2011