American College of Surgeons 93rd Annual Clinical Congress: General Housing Information

General Housing Information

Support ACS by booking your room through Experient at one of the official Clinical Congress hotels!

To obtain the necessary amount of meeting and exhibit space at the convention center and hotels, ACS must commit to a minimum number of guest rooms. If that commitment is not met, the association will incur significant financial penalties and have difficulty obtaining sufficient meeting space in the future. This can have a major impact on the programs that ACS is able to offer in the future. You can help ACS avoid penalties by booking your reservation through the official housing company.

Applying for Hotel Accommodations

The following housing procedures apply to all general registrants of the Clinical Congress. If you are a Regent, Officer, Past Officer, Advisory Council Chair, Governor, Recipient of the Distinguished Service Award, or Standing Committee Chair and are applying for the Hilton New Orleans Riverside, please use the special housing application sent to you.

Housing Procedures

ACS has appointed Experient to coordinate housing for the 93rd Annual Clinical Congress. Reservation requests will be processed on a first-come, first-served basis and must be received by September 7, 2007. Requests received after this deadline, or after the room blocks are filled, are subject to rate and space availability. Housing requests can be made using ONE of the following options:

Online
Hotel Reservations site. Credit card deposit only. Available 24 hours a day, seven days a week!

Phone
Call Experient at 800-650-6928 or 847-282-2529 between the hours of 8:00 am and 5:00 pm CT, Monday through Friday. Credit card deposit only.

Fax
Complete the Hotel Reservation Form (65K PDF) and fax to 800-521-6017 or 847-940-2386. Credit card deposit only.

Mail
Complete the Hotel Reservation Form (65K PDF) and mail with check or credit card deposit to:

Experient/ACS Housing Bureau
108 Wilmot Rd., Suite 400
Deerfield, IL 60015-5124

A New Orleans Hotel Locator Map (265K PDF) is available.

Reservations received after the housing deadline of September 7, 2007, or after the room blocks are filled, are subject to space and rate availability.

Please do not send your request directly to the hotel or to the ACS office; doing so will only delay the processing of your request. Experient will send you a reservation acknowledgment. Please verify your acknowledgment for accuracy. This is the only acknowledgment you will receive. If you do not receive an acknowledgment via e-mail or fax (within 72 hours) or mail (within seven days) after sending a request, please contact Experient at the numbers indicated.

Deposit Policies

All reservations must be accompanied by a deposit check of $200 per room paid by check (payable to “ACS 2007” in U.S. funds drawn on a U.S. bank) or credit card (American Express, Diners Club, VISA, MasterCard, or Discover). The deposit will guarantee your room for late arrival for the day of arrival only. Credit cards will be charged at the time the reservation is made.

Changes and Cancellations

Do not call or write the ACS office to change or cancel your reservation. Changes to and/or cancellation of your reservation should be made with the Experient/ACS housing bureau until September 19, 2007, at 5:00 pm CT. Beginning September 24, 2007, you must contact the hotel directly to make any changes. Please ask for a confirmation number when canceling or changing your reservation directly with the hotel.

Deposits are refundable only if cancellations are made at least 72 hours in advance of arrival date. Reservations canceled after September 7, 2007, are subject to a $23.50 processing fee. Allow 90 days for processing of your refund.